The works are categorised by strict response times, providing 24/7 in and out-of-hour 365 days a year response to:
Emergency – Immediate risk to persons or delivery of healthcare – within two hours
Urgent – Significant risk to persons or delivery of healthcare – within 24 hours
Important – Minimal risk to persons or delivery of healthcare – within two weeks
Routine – Minimal risk to persons or delivery of healthcare – within four weeks
Our work for NHS Grampian is ongoing. Examples of recent projects include asbestos removal works within the Special Block, Lift Mortar Room and a complex, large-scale asbestos removal project in the Link Building.
Working on ‘live’ hospital sites brings many challenges and involves pre-start stakeholder involvement and consultation, then detailed planning and policing of works.
For example, the congested nature of the surroundings requires careful planning and design of enclosure sizes, footprints, and construction. Transiting of double-bagged waste through occupied areas means that careful consideration is given to the location of skips/decontamination units and the use of sealed wheeled containers to move waste.
Achieving negative pressure is difficult and requires planning, pre-start involvement, discussions and agreement with the client’s appointed analytical company, over and above additional negative pressure units (NPU) capacity calculated and added.
Designing out dead spots within enclosures requires planning and design of enclosure sizes, footprints, use of NPU roving heads, and pre-filtered air inlets incorporated into the enclosures at points where air movement is required.
Being unable to vent NPU to the external atmosphere is another challenge which requires venting NPU exhausts into unoccupied areas. Careful planning at the pre-construction phase involving the analytical provider enables a suitable and sufficient air monitoring strategy to be developed for each area and scenario.
We present a status of all completed and live works via a detailed custom dashboard, providing the opportunity for capturing improvement ideas, learning from experience, and addressing any issues that may arise.
NHS Grampian carries out a formal review following completion of work under each work order using the Contractor Performance Assessment KPIs, discussed during six monthly meetings. KPI performance is monitored against timescale attendance, adherence, SHEQ, work plan adherence, site cleanliness, complaints, defects/snagging, cost accuracy and final account presentation.
Our safe working procedures aim to minimise disruption and disturbance to both the building occupiers and users – as far as reasonably practicable – using a blend of flexible working hours.