Co-operative Group Framework
In 2019, we were appointed as one of three licensed asbestos removal contractors (LARC) for the Co-op Food, Funeral, and Depot Asbestos Removal Framework. We were awarded the Central and Northern region, covering a geographical area from the Midlands and Birmingham up through the central belt to North Yorkshire, spanning both the East and West coasts.
Partnered with Lucion Environmental, our existing positive relationships have enabled us to immediately commence a series of sequentially planned and concurrently running works in multiple geographical locations. Our national labour force of over 200 DBS-checked, suitably qualified, and experienced operatives and supervisors, along with the Erith/Co-op delivery team and front/back-of-house infrastructure, allows us to seamlessly integrate complex projects.
200+
DBS-checked employees
2019
framework appointment
2,500+
stores in the UK
Our sophisticated ICT systems and dedicated delivery, administration, and management teams ensure we meet stringent KPI requirements, including a 15-minute response acknowledgment to inbound orders and emergency onsite attendance within 2 hours.
Despite being a new supplier to the Co-op, we have established ourselves as the top-performing LARC, as evidenced by regular quarterly SRM meetings between the Co-op Property and Compliance Team and the Erith delivery team.
All contractual KPIs and SLAs are monitored and displayed within a traffic light-coded ‘Balanced Scorecard’, where we have achieved ‘green’ across the board on this extremely challenging framework. Our exemplary performance levels have allowed us to undertake further works within non-Erith geographical regions, helping the Co-op work through their demanding planned schedule using their internal software I-sight
This framework is fast-moving and high-volume, with challenging KPIs and stringent Health and Safety standards. It requires a flexible and collaborative mindset, working around highly reactive scenarios to return properties to the client the following day after emergency perils (e.g., ram-raided properties) in addition to planned schemes.
